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Shipping Policy

Do you Ship Worldwide?

We ship to most countries around the world! 

*Exception. We do not ship to the following countries: 

Argentina, Brazil, China, Colombia, Cyprus, Ecuador, Hong Kong SAR China, India (1 of 37 states), Indonesia, Jersey, Kazakhstan, Lebanon, Macao SAR China, Malaysia, Nepal, North Korea, Oman, Qatar, Russia, Saudi Arabia, South Africa, South Korea, Thailand, United Arab Emirates, Uruguay, Vietnam.

👉 No deliveries are made on Saturdays and Sundays in most cities as they follow a 5 day work culture. Some times we can try to organise deliveries on Saturdays also on some extra cost on case to case basis.

👉 Further, deliveries are generally made during normal working hours of courier companies and these vary from state.

👉 Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

Transit Times

If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.

Shipment and Tracking Details

We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. Tracking numbers for orders shipped might take 24-48 business hours to become active on the courier websites.

Address Change Requests

Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 1 hour of placing the order. You may Email us your alteration request and the needful will be done.

Multiple Address Order

Currently this option is not available. However, if you want to send the product to different addresses, you can place multiple orders.

Incorrect or Incomplete Address

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not us. Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.


Time to Ship

For each item we have mentioned time to ship along with the item image. These are only indicative and approximate values, and items can be shipped earlier or later on case to case basis depending on availability of item and other factors.

It is advisable to Email us with the item codes to get more accurate time to ship estimate.

We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it.

And in case there is a delay in Shipping?

The "Availability" as mentioned on our website against each item is an approximate count of days it would take to dispatch the order from our warehouse.

If, for any reason, there is going to be a delay in shipping because an item is 'Out of Stock' or if there is an unusual delay in filling an order, we will notify you by e-mail. We may also choose to deliver your order in multiple consignments (for multiple item orders with differing "Availability"). In some cases, we would offer to refund you for unfulfilled part of the order in case of our inability to resolve the order within a reasonable period of time.

At times, due to situations beyond our control, delays may occur (In cases such as an Act of God, Public Strikes, Government Restrictions, Global Pandemic etc.). Returns & Replacement would not be entertained in case of such scenarios. However, we will provide full refund (minus shipping charges) on case-to-case basis. 


What happens if my order is lost in transit?

If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order. Still, if you have any question about our shipping policies, you can Email Us.

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WORLDWIDE SHIPPING
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